Recents posts

Indigo Cancellation Policy



 

DOMESTIC NORMAL FLEXI SME CORPORATE
Changes
Before 4 days 2250 Before 4 days 299 Before 24 hours Nil Nil till 3 hours before
Within 4 days 2999 till 3 hours before Within 4 days 999 till 3 hours before Within 24 hours 499 till 3 hours before  
Cancellation
Before 4 days 2999 Before 4 days 2999 Before 24 hours 999 Before 24 hours 199
Within 4 days 3999 till 3 hours before Within 4 days 3999 till 3 hours before Within 24 hours 1499 till 3 hours before Within 24 hours 499 till 3 hours before
Standard Seat Chargeable Free Seats after 6th row Chargeable - Up to 20% off Free Seats after 6th row
XL Seat Chargeable Up to 50% off (Except 1st row) Up to 20% off (Except 1st row) Up to 50% off (Except 1st row)
Meal No Free Meal Meal Included No Free Meal Meal Included
Baggage Allowance 15 Kg Check-in || 7 Kg Hand Bag 15 Kg Check-in || 7 Kg Hand Bag 15 Kg Check-in || 7 Kg Hand Bag 15 Kg Check-in || 10 Kg Hand Bag
Prepaid Excess Bagagge Chargeable Chargeable Chargeable Chargeable
Fast Forward Chargeable Chargeable Up to 40% off on retail rate Up to 50% off on retail rate
         
INTERNATIONAL NORMAL FLEXI SME CORPORATE
Changes
Before 4 days 2250 - 4000 Before 4 days 399 Before 24 hours Nil
Nil till 4 hours before
Within 4 days 2999 - 4749 till 4 hours before Within 4 days 1999 till 4 hours before Within 24 hours 1049 till 4 hours before
Cancellation
Before 4 days 2999 - 6499 Before 4 days 3999 Before 24 hours 1499
799 till 3 hours before
Within 4 days 3999 - 7499 till 4 hours before Within 4 days 5999 till 4 hours before Within 24 hours 2499 till 4 hours before
Standard Seat Chargeable Free Seats after 6th row Chargeable - Up to 20% off Free Seats after 6th row
XL Seat Chargeable Up to 50% off (Except 1st row) Up to 20% off (Except 1st row) Up to 50% off (Except 1st row)
Meal No Free Meal Meal Included No Free Meal Meal Included
Baggage Allowance 20 Kg - 30 Kg 20 Kg - 30 Kg 20 Kg - 30 Kg 20 Kg - 30 Kg
Prepaid Excess Bagagge Chargeable Chargeable Chargeable Chargeable
Fast Forward Chargeable Chargeable Up to 40% off on retail rate Up to 50% off on retail rate
         
Please Note        
* Additional service fees of Rs.100/- + 18% GST (Rs.118) per person per way will be applicable on cancellation charges of Airlines
* Let us know billing details & GST before ticket is issued or else same will be billed to personal name. After issuance billing account cannot be changed due to software limitations
* Single PNR cannot be divided in 2 or more billing accounts. If seperate invoices are required then individual PNR's have to be issued
* Boarding pass available within 12 hours for flexi or corporate fares only. For other fare types it has to be collected at counter
* In via flights (Single PNR 2 flights), Free meals are served only in 1 flight & not both the flights
* In case Airline cancels the flight or changes the schedule by more than 2 hours then we are entitled to full refund. Service fees is still applicable